Job ID: BH506075
Specialty: Accounting & Finance
National, multi-divisional search and recruiting firm is looking for someone with an Collections focus. We are experiencing tremendous growth and need to add to our team quickly.
*Take a customer service approach to proactively contact customers to inquire about payment status for past due invoices through email and phone
*Effectively review/reconcile accounts
*Research and resolve billing and payment application issues, working closely with the cash and billing teams
*Assist with month end reporting
*Establish and maintain effective relationships with internal and external business partners
*Addressing complaints from customer and/or sales and finance teams
*Complete all required tasks in a timely manner
*1+ year’s collection/ Cash applications experience – proven experience utilizing collections tools and strategies
*Expertise in MS Office tools, especially Excel
*Analytical, Problem Solving skills and Attention to Detail – ability to go to root causes of problems to take corrective and preventive actions, ability to think outside the box.
*Ability to stay organized and work independently
*Excellent communication skills – communicate effectively with superiors & peers from diverse businesses and regions across the US via phone, email and face-to-face
*Strong customer service orientation – understanding and acting upon differing needs of diverse stakeholders
*Excellent verbal and written communication skills – must be comfortable calling customers
*Quick learner – this person will need to be able to quickly pick up on differences with invoicing between clients and navigating different VMS systems.
*Experience with Workday
*Experience with VMS systems
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.