Job ID: BH503604
Category: Recent Graduate, Accounting Clerk, Administrative Assistant
The Claims Assistant is responsible for supporting the day-to-day tasks and activities of a claims team. This role will primarily focus on Accounts Payable aspects of claims processing. These tasks include, but are not limited to, data entry of new invoices, creating payment vouchers, utilizing accounting and other software to validate and cross check data entries.
-Handle all aspects of processing claims, which includes setting up claim files, data entry, scanning documents, validating approvals regarding coverage and/or benefit limits. Setting up and maintaining a diary with follow-up and deadline dates.
-Respond to and contact providers, insureds, and other related parties to obtain and relay basic information for invoice processing.
-Coordinate and correspond with other departments within the company to resolve claim and benefit related issues.
-Provide ad hoc information as requested to support claim processing and/or special projects.
-Participate and assist in claims teams administrative tasks including data entry, monthly account reconciliation, client report requirements, quality checks and documentation requirements.
-Research claim issues and respond to claim inquiries from claimants and clients.
-Participate in team learning opportunities and cross-training.
Skills & Experience:
-High school diploma or equivalent. Associates degree is preferred.
-2+ years of relevant and progressive administrative, clerical experience.
-Proven communication & collaboration skills that demonstrates the ability to manage multiple high priority tasks accurately and provide timely updates.
-Insurance Adjusters License and experience using PeopleSoft Financials system is preferred but not required
-Strong written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
Possesses organizational and analytical skills; demonstrates the ability to manage multiple tasks simultaneously.
-Experienced using MS Office (Excel, Access, PowerPoint, Word).
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.