Customer Service (3)- Westborough/remote
Job ID: BH501202
Category: Customer Support, Customer Service
Customer Support Specialist
- Associates or Bachelor’s degree preferred
- Previous customer service or have worked in a medical office
The Customer Support Specialist is responsible for quickly and accurately identifying technical issues by listening, understanding, and answering questions from clients in regards to the company's software program and training clients over the phone on how to use the software. This position will be working remotely until the restrictions from COVID-19 make it safe to work in the office. Once those restrictions are lifted, the position will require working in the office.
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.