Job Openings

Benefits Specialist/Manager

Job ID: BH487587

Category: Benefits Manager, Benefits Administrator

Specialty: Human Resources

Benefits Manager


Position Overview & Responsibilities

Merrimack College is growing its Human Resources team! We seek a Benefits Manager who will specialize in providing top-notch benefits administration to a robust community of employees. As an integral part of the HR team, the Benefits Manager is the subject matter expert on health and welfare benefits as well as retirement benefits and provides effective HR support and service throughout the College. The Benefits Manager manages all operations of benefits plans including enrollment, education, and issue resolution while acting as a liaison between employees and external partners. The Benefits Manager also serves as a key thought partner in the development of all benefit plans.

  • Manage the operation and development of all benefit plans for the College, including medical, dental, FSA, HRA, vision, life, AD&D, COBRA, short and long term disability, retirement, legal plan, EAP, and tuition benefits; ensure benefits plans are competitive and relevant.
  • Manage relationships with vendors for all benefit plans, coordinating with internal committees and external partners to ensure smooth processes.
  • Reconcile and process benefit plan bills for payment.
  • Process claims as necessary; resolve benefit claims issues raised by employees and vendors.
  • Present benefits orientation to new hires and answer benefits and HR-related questions in a timely manner.
  • Maintain fiduciary responsibility for retirement plan amendments, RPAC, and approval of predecessor service. Act as retirement plan audit contact, answering audit questions, and supplying data and enrollment information as needed.
  • Manage annual ACA compliance and 1095 generation.
  • Manage all employee leaves of absence including Massachusetts PFML, FMLA, college leaves, and disability leaves.
  • Coordinate with Payroll on benefits and leave matters, payroll audits, HRIS benefits set up, and related subjects.
  • Provide back-end system setup for benefit rates, vendors, and eligibility.
  • Commitment to and experience with Diversity, Equity, and Inclusion best practices, especially in higher education.


  • Bachelor’s Degree required.
  • 5-7 years of experience in benefits administration.
  • Proficiency in MS Office and ADP.
  • Strong interpersonal skills, professional judgment, and follow-through.


The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract to Direct

Location: North Andover, Massachusetts