Job Openings

Payment Processing Specialist

Job ID: BH486693

Category: General Ledger, Accounting and Finance

Specialty: Accounting & Finance

Payment Processing Specialist
6-month contract

Location: Jersey City, NJ (remote until office opens)

Hours: M-F; 1030am-630pm (requires holiday coverage)
Industry: Financial Services/Banking
Interview Process: Video Call or Phone Screen (1 round)

Must Haves:

  • HS diploma
  • Knowledge of USD and Foreign Currency Payment Processing
  • Strong data entry skills

Plus:

  • At least a year of financial/accounting industry experience
  • Keystone experience
  • Rightfax experience

Job Description/Summary:

The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure. Payment instructions may be a manual instruction such as fax or an automated instruction such as swift or client worldview. S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met. Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.

Responsibilities:

*People Skills*

  • Demonstrate quality working relationships with others in the group as well as internal parties
  • Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance
  • Communicate professionally and constructively with team members as well as clients and internal parties
  • Demonstrate and display teamwork with fellow coworkers

*Control/Risk Management*

  • Identify, escalate and communicate risks appropriately
  • Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to BBH policies and procedure and the various processing deadlines
  • Escalate unclear instruction to management
  • Making recommendations for control improvements
  • Promptly and accurately follow new or updated procedures
  • Help reduce number of errors, receivables and E&O's by suggesting control procedures or introducing automation
  • Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service

*Process Improvement*

  • Seek to understand all processes, procedures and practices; challenge those that don’t make sense
  • Identify opportunities to improve the FT payment processing
  • Identify and escalate manual instruction that has potential for automation or non-STP’d automated instruction with incorrect formatting in order to increase STP rate
  • Optimize productivity, while balancing the need to meet each client’s deadlines

Qualifications/Skills:

  • Excellent oral and written communication skills
  • Strong customer service skills
  • Strong Organizational Skills
  • Ability to work effectively in a fast paced deadline driven environment
  • Detail oriented
  • Able to work in a team environment and independently
  • Strong typing skills
  • Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Jersey City, New Jersey