Job Openings

Front Office Assistant III

Job ID: BH485887

Category: Administrative Assistant

Specialty: Administrative

Front Office Assistant III

Job Summary:
The Front Office Assistant for the Outpatient Treatment Center team and its affiliates perform a variety of clerical duties and front office operations in support of the patient care activities, ensuring even patient flow and continuous communication within the Infusion Center, referring physician offices, and organizational staff. Key duties include:

  • Facilitates the registration and scheduling process for patients presenting to the Outpatient Treatment Center
  • ??Greets visitors promptly and courteously, using eye contact upon their arrival in the Outpatient Treatment Center
  • Answers phones and assists walk in patients, consistently providing timely and accurate information to patients, physicians, Organization personnel, and public sector to achieve the highest possible level of satisfaction
  • Aids in maintaining appropriate supply levels of printed materials for the Infusion Center, replenishing stock as needed
  • Maintains appropriate supply levels of forms required for clinical use
  • Registers patients, creates appointments on the EPIC schedule, placing calls to patients who need appointment notification or reminders, including time, date and address/directions for the Infusion Center
  • Schedules new patients and obtains all required documentation needed for treatment. Interfaces with Clinical Trials Department to schedule research patients and follow up appointments
  • Prints and distributes daily Nursing schedules
  • Scans documents into EPIC to provide a complete medical record
  • Organizes necessary documentation from multiple sources, collates documents and interfaces with HIMS Department to compile complete Oncology documentation into EPIC
  • Actively maintains quality checklists by determining if key department metrics are satisfied. Actively participates in departmental committees and provides information to physicians and other committee members on key department metrics, as requested
  • Ensures Front Office equipment functions properly, placing services calls when required
  • Completes patient pre admission information prior to day of treatment
  • Performs other duties as assigned


The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Newport Beach, California