Job Openings

Operations Specialist, Payroll Product

Job ID: BH482588

Category: Payroll, Customer Service

Specialty: Other

Operations Specialist, Payroll Product

Requirements
– Bachelor's degree in Accounting, Economics, Business or equivalent
 2+ year of experience in payroll, accounting, finance or relevant professional experience
– Customer service experience w/ strong attention to detail

Responsibilities

  • Communicate directly via email and phone with Payroll customers in order to gather necessary payroll history
  • Validate and enter new customer payroll history into the Payroll system
  • Relate to merchant onboarding issues and find pragmatic solutions to improve the onboarding process
  • Collaborate with the Payroll team to identify improvements in customer on-boarding
  • Surface opportunities to improve tools, workflow and customer experience
  • Assist with quarterly tax filings and tax payments for Payroll customers
  • Ensure a high level of customer service when assisting customers

#professional

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Remote Based