Job Openings

Operations Specialist, Payroll Product

Job ID: BH482588

Category: Payroll, Customer Service

Specialty: Other

Operations Specialist, Payroll Product

– Bachelor's degree in Accounting, Economics, Business or equivalent
 2+ year of experience in payroll, accounting, finance or relevant professional experience
– Customer service experience w/ strong attention to detail


  • Communicate directly via email and phone with Payroll customers in order to gather necessary payroll history
  • Validate and enter new customer payroll history into the Payroll system
  • Relate to merchant onboarding issues and find pragmatic solutions to improve the onboarding process
  • Collaborate with the Payroll team to identify improvements in customer on-boarding
  • Surface opportunities to improve tools, workflow and customer experience
  • Assist with quarterly tax filings and tax payments for Payroll customers
  • Ensure a high level of customer service when assisting customers


The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Remote Based