Job Openings

Collections Specialist (3)

Job ID: BH474138

Category: Accounts Receivable Coordinator, Accounts Receivable Clerk, Accounts Receivable

Specialty: Accounting & Finance

Accounts Receivable Specialist I (Collections)

Contract Duration: 6+ months, contract to hire

Job Location: Hybrid Wildwood Parkway, Atlanta Georgia 30339 (2-3 days onsite, set schedule)

Hours: 40 (exempt)

Must Haves:

  • 3+ years' experience with B2B collections
  • Experience with a CRM
  • Experience with ERP system
  • Clear communication skills


  • 5+ years’ experience preferred
  • Oracle AR
  • 9ci, Salesforce, CCAAS, Experian, Fintech, Icontol, Banking software
  • NACM Certification

Job Summary/Description:

The Accounts Receivable Specialist I (Collections) will communicate with previous clients and customers to request and collect payment and arrange payment plans. They will be highly engaged with customers to obtain information and payment and with internal team members to explain customers' payments plan/status.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

  • Primary function is to interact with customers to collect money; liquidate working capital in an efficient manner
  • Develop relationships with customers to determine and address what they need to execute a payment or for company to secure a payment
  • When/as collecting money from customers, request appropriate remittance details and forward to cash team so that company can apply cash correctly
  • Leverage cross-functional relationships to provide answers to customers and/or internal stakeholders on the status of orders, payments, pricing, credit, etc.
  • May perform some cash applications duties to ensure that money gets in the bank (e.g., taking credit card payment when open invoices and company hasn't been paid)
  • Explain to internal customers (e.g., salesperson) why an order can't ship, why our company can't reach customer, reasons for lack of payment
  • Provide next steps/brief answers to driver, KAR, customer, and sales team calls/questions/web inquiries (e.g., terms, pricing, credits available)
  • Work collaboratively with other internal team members and customers as needed to obtain required information from and share results with appropriate stakeholders

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Atlanta, Georgia