Medical Secretary (Electrophysiology Program)
Job ID: BH469301
Category: Medical, Receptionist, Executive Assistant, Medical Assistant, Administrative Assistant
- Bachelor's Degree or equivalent in education, training, and experience in a clinical practice setting.
- Knowledge of medical terminology and minimum of 2 years of related experience.
- Knowledge of EPIC scheduling systems preferred.
- Must have excellent customer service skills in a high pressure environment. Must be able to interact with all levels of staff and have an understanding of patient confidentiality.
- Knowledge of EPIC scheduling systems preferred
Medical Secretary will be responsible for the day to day operations of the high volume Electrophysiology program within the Division of Cardiology. Serve as a liaison to the Medical Director, clinical staff, answering phones, scheduling appointments for office visits, diagnostic procedures, academic meetings, perform pre-registration intake for new patients by obtaining the minimum data set, prepare appropriate paperwork and/or charts for all incoming patients, confirm appointments, obtain referrals and verification of coverage.
Perform pre-certifications for procedures and other services, and obtain records and referral information for patient appointments. Obtain referral and/or pre-authorization from the patient, referring physician, PCP, or the insurance company where applicable.
Verify patient information in Epic and conduct eligibility assessments to track insurance verification and referral requirements. Work with the pace art system when necessary. A Update electronic medical record system daily. Scan charts daily into the EPIC electronic health record system. Maintain and request archived patient charts when needed; document and box expired/inactive charts for storage. File active charts when necessary
Collect patient payments, insurance payments, and co-payments. Maintain a daily log of all cash, check and credit card payments. Work closely with the Billing Coordinator to assist with reconciliation.
Maintain an inventory of required office supplies and inform the Office Manager of any items needed to order.
Conforms to all applicable HIPAA, Billing compliance, and safety guidelines. Other duties as required
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.