Job Openings

Customer Service Representative

Job ID: BH433636

Category: Customer Service

Specialty: Other

Customer Service Representative

Requirements
 High school diploma or equivalent
– Minimum of 2 years of customer service experience
– Proficient software skills, including Microsoft Office
– Demonstrated data entry accuracy, high quality performance and productivity in a high-volume environment

Responsibilities

  • Navigating and operating within multiple licensing and commission systems
  • Understanding annuity products, procedures, and system capabilities
  • Customer request analysis and determination of required actions in systems
  • Using reporting tools to analyze data knowledgeably
  • Maintaining synchronization between systems through data comparison
  • Redirecting work activities to appropriate teams
  • Processing or requesting data updates in multiple systems
  • Validating data is accurately entered into systems
  • Maintaining organization of data to ensure all daily work is accounted for
  • Working within a team structure to conduct daily work assignments
  • Participating in team projects
  • Reporting to work as scheduled and adhering to all company guidelines and policies
  • Learning and working in a remote environment
  • Focusing on Global Atlantic’s long-term success by building strong (internal and external) customer relationships
  • Other duties as assigned by management

#professional

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Remote Based