Job Openings

Customer Service Representative

Job ID: BH433636

Category: Customer Service

Specialty: Other

Customer Service Representative

 High school diploma or equivalent
– Minimum of 2 years of customer service experience
– Proficient software skills, including Microsoft Office
– Demonstrated data entry accuracy, high quality performance and productivity in a high-volume environment


  • Navigating and operating within multiple licensing and commission systems
  • Understanding annuity products, procedures, and system capabilities
  • Customer request analysis and determination of required actions in systems
  • Using reporting tools to analyze data knowledgeably
  • Maintaining synchronization between systems through data comparison
  • Redirecting work activities to appropriate teams
  • Processing or requesting data updates in multiple systems
  • Validating data is accurately entered into systems
  • Maintaining organization of data to ensure all daily work is accounted for
  • Working within a team structure to conduct daily work assignments
  • Participating in team projects
  • Reporting to work as scheduled and adhering to all company guidelines and policies
  • Learning and working in a remote environment
  • Focusing on Global Atlantic’s long-term success by building strong (internal and external) customer relationships
  • Other duties as assigned by management


The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Remote Based