Job Openings

Patient Services Coordinator

Job ID: BH430244

Category: Administrative Assistant

Specialty: Administrative

Patient Services Coordinator


  • Associates Degree, Secretarial Science or equivalent/Secretarial Cert
  • 1-2 years previous Administrative Experience
  • Advanced Proficiency with Microsoft Word/Outlook

– May include duties and responsibilities of the Patient Services Coordinator, Level I, as well as:
– Assists in the orientation and training of new support staff members.
– Understands managed care plans, HMOs, and unusual coverages and provides information to patients regarding eligibility for procedures. Ensures that practice employees understand insurances. Appraises patients of insurance eligibility
– Handles fiscal procedures including, but not limited to: patient billing problems, and self-payer billing. Oversees shift-specific cash control issues such as closing out batches of negotiables and receipts, depositing cash, etc.
– Acts as liaison between the practice and Hospital departments. Serves as a liaison for patients regarding all Hospital services including financial information.
– Works closely with the clinical staff to determine needs and solve problems.
– Troubleshoots problems with customer service issues.
– May handle inventory maintenance and the ordering of supplies.
– Performs all other duties that are practice specific and are appropriate to this level of position.

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Boston, Massachusetts