Job Openings

QA Lab Tech

Job ID: BH429256

Category: Recent Graduate, Scientific - Manufacturing, Scientific - Lab Technician

Specialty: Other

The Quality Assurance Coordinator provides support to operations in meeting key performance metrics.  Overall responsibilities include maintenance of the quality system documentation, in-process and final inspections, supplier quality assurance, internal audits, trend analysis reporting, and special projects. The position requires knowledge of commonly used concepts practices and procedures within the field and relies on a certain degree of experience and judgment to plan and accomplish tasks.

Primary Responsibilities:

  • Ensure product specifications are available at points of use

  • Prepare quality plans prior to production for any new product introductions

  • Conduct internal audits of the quality management system when assigned

  • Participate in the release or revision of standard operating procedures and work instructions  when assigned

  • Prepare trend charts for key quality metrics and assist in responding to negative trends

  • Identify supplier quality non-conformances and issue supplier corrective action requests (SCAR)

  • Follow up with suppliers to ensure acceptable response to SCAR’s

  • Perform supplier evaluations in accordance with documented procedures

  • Ensure all non-conforming product is properly labeled and dispositioned in accordance with documented procedures 

  • Provide input to customer complaint investigations 

  • Assist in training others on new procedures in response to changing customer requirements

  • Lead problem solving and continuous improvement projects utilizing Lean/Six Sigma tools and methodologies

  • Participate in customer and 3rd party audits

  • Provide results of First Article Inspections when assigned

  • Assist, when needed, with in-process and final inspections

  • Prepare Certificates of Compliance (COC’s) to ensure quality of product prior to shipment

  • Work in compliance with all safety guidelines 

  • Support the company’s 5S program

  • All other duties and responsibilities as assigned

Qualifications and Requirements:


  • Minimum three years of experience in quality assurance within an ISO registered environment

  • Strong focus on the needs and expectations of external customers

  • Good understanding of the documentation requirements for a quality management system

  • Strong project management skills with a demonstrated record of results achieved

  • Trained ISO 9001:2008 internal auditor

  • Experience in a cGMP environment

  • Some experience with the Six Sigma DMAIC methodology; Green Belt certified preferred

  • Ability to use Minitab software

  • Proficient with Microsoft Word, Excel, Access 

  • Experience utilizing a manufacturing ERP software application

  • Associate degree; Bachelor’s preferred

  • Strong interpersonal skills with an ability to collaborate with employees across departments

  • Excellent verbal and written communication skills

  • Ability to quickly adapt to changing priorities and customer requirement

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract to Direct

Location: Franklin, Massachusetts