Job Openings

Practice Assistant

Job ID: BH428976

Category: Customer Support, Administrative Assistant

Specialty: Administrative

Job Title: Practice Assistant

Must Haves:

  • High School Diploma/GED
  • 1 year of relevant work experience
  • EPIC/Cadence
  • Proficient with Microsoft Office and Microsoft Outlook


  • Associate’s or Bachelor’s Degree
  • Healthcare Administration and/or Medical Office Setting Experience

Job Summary:

The Practice Assistant will provide administrative and customer support to the Orthopedic Call Center through the responsibilities outlined below.


  • Perform duties under moderate supervision with intermediate to advanced proficiency in
    administrative skills.
  • Act as a super user for scheduling, registration, and billing systems. Provide training and
    assistance to others in these areas.
  • May perform more complex or specialized functions (i.e., surgical scheduling) at highest
    competency level.
  • Utilize knowledge of HMO’s, managed care, and other third-party insurers, and troubleshoot
    insurance issues as appropriate.
  • Assist with training and orienting staff as needed.
  • Provide cross coverage as needed.
  • Assist with special projects as directed.
  • Follow HIPAA guidelines for the management of patient privacy and confidentiality.
  • Other duties, as assigned.

Level of education required:

  • Minimum of a high school diploma or GED.

Work experience required:

  • Minimum one-year applicable work experience required.
  • Some additional training in office systems or other post high school education preferred.

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Needham, Massachusetts