Job Openings

HR Operations Specialist

Job ID: BH415720

Category: HR Representative, HR Operations, HR Generalist

Specialty: Human Resources

The HR Operations Specialist is responsible for performing all HR Operations transactions and administration, supporting the HR team across all workstreams, and ensuring our employees can participate seamlessly in people and culture programs that contribute to an awesome overall employee experience. This role is instrumental to the success of the HR team and requires skills and aptitude in Onboarding, Offboarding, HRIS, File Management, Training, Benefits Administration, Employee Relations, Compliance, Employee Engagement, Finance Reconciliation and Data Analytics. This role also requires emphasis on data integrity and analysis to support key HR and leadership decisions about our people, policies and programs. 

 

ESSENTIAL JOB FUNCTIONS 

  • Support administration of various employee benefits programs, including, but not limited to, medical, dental, vision, life, accident and disability programs, flexible spending account programs, Health Savings Accounts, Employee Assistance Program as well as the 401(k) plan. 

  • Act as the first point of contact and HR Ambassador to employees; support day to day questions about benefits, leaves of absences and other general operations inquiries 

  • Partner with the Supervisor, HR Operations and EX to modernize and digitize HR processes and systems, including HRIS implementations and benefits 

  • Prepares the necessary documentation to enroll, change status, and terminate employee benefit plan participation. 

  • Serves as a liaison to insurance carriers regarding claim problems, issues, funding and concerns 

  • Participates in annual vendor negotiations and plan design sessions. 

  • Participates in the implementation of new or revised benefits programs 

  • Prepares memorandums, announcements and flyers outlining and explaining benefits policies, procedures and program offerings to a variety of audiences. 

  • Facilitates the annual Benefits Open Enrollment process and Benefit Fair 

  • Administer unemployment insurance claim processing  

  • Responsible for updating and maintaining Employee Handbooks and keeping RE in compliance with federal, state, and local legal requirements. Manages all required compliance reporting and filing. 

  • Creates and Distributes Monthly HR Newsletters to ensure ongoing global communication strategy 

  • Finance reconciliation and tracking to include, purchase order creation, invoice approvals, billing reconciliation and HR spend 

  • Manage employee data in the HRIS system and intranet, ensuring accuracy of HR information to include new hires, status changes, exits, promotions, transfers, payroll changes. 

  • Generate HRIS reports and provide updates on headcount at all levels  

  • Maintain HR Analytics Dashboard to assist team and Leaders in strategic decision making 

  • Maintain HRIS; conduct periodical audits of data for accuracy; assist in creation of new HRIS functions and dashboards; assist in other areas to improve HRIS functionality 

  • Supporting EE facing digital tools such as wellness application, intranet 

  • Supports File management and storage; HR Standard Operating Procedures creation and org chart maintenance 

  • Assist with Companywide events 

  • Assist in leading and mentoring other HR associates on Key HR Ops tasks and initiatives 

 

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES 

  • Bachelor’s degree in business, Human Resources or related field required; Masters degree in Human Resource Management a plus 

  • Minimum 3-year experience working in HR Operations including Benefit administration 

  • Systems experience with ADP Workforce Now strongly preferred 

  • Genuine desire to proactively assist others with the ability to anticipate customer needs 

  • Strong customer service focus, with a high level of responsiveness  

  • Applies solid judgement ensuring integrity, compliance and confidentiality 

  • Supportive team player with a drive to create a positive work environment 

  • Excellent interpersonal skills, ability to work well in a team, with all levels, as well as independently  

  • Strong organization and time management skills, ability to multitask 

  • Strong technical skills, highly proficient in Outlook, Word, Excel, and PowerPoint  

  • An upbeat and positive attitude, collaborative spirit and strong customer service orientation 

  • Knowledgeable on compliance requirements at state, local and federal levels 

  • Strong understanding of HIPAA and privacy/confidentiality requirements. 

  • Strong analytic, planning, time management, communication, presentation, and interpersonal skills. 

  • Working knowledge of the I-9 process

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.