Job Openings

Admin Assistant

Job ID: BH415539

Category: Administrative Assistant

Specialty: Administrative

Job Title: Administrative Assistant LMS (Learning Management System) Administrator

Job Summary/Description: The Administrative Assistant is responsible for assistance in the daily tasks needed to assist in the administration of our learning management system. This position will answer retailer questions via email and telephone communication. This position will support the retail training team with LMS support needs such as updating system summaries, coordination of scheduling and documentation preparation.

Duties and responsibilities:

• Assist with administrative duties associated with the LMS system. 

• Complete administrative tasks including maintaining vendor source files, and system documentation.  

• This position will require multi-tasking, relationship management and timely, clear and concise communication between development/project managers, Retailers, Oakbrook departments and the field, as appropriate.

• Assist LMS Team in providing support and maintaining user records.

• Assist LMS Team with testing of the course upload, testing and publishing them in the production environment.

• Answer phones and manage company email providing excellent customer service to our retailers.  

• Maintain operational procedural documents.

• Provide support in updating course curriculum descriptions within company.  

Knowledge and Experience:

• 1-2 years of experience using a learning management system, talent management system, customer relationship management system or comparable experience

• 1 year of experience in reporting tools

• Microsoft Excel – intermediate level skillset

• Demonstration of a focus on the needs of the customer and delivering amazing service to our retailers

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Oak Brook, Illinois