Job Openings

Credit Representative II

Job ID: BH409102

Category: Collections Manager, Collections, Accounts Receivable Manager, Accounts Receivable Coordinator, Accounts Receivable Clerk, Accounts Receivable

Credit Representative
12 months


Perform a variety of collection and account resolution duties related to domestic credit accounts receivable management. Responsibilities include making timely collection calls, and assisting with documentation needs to keep accounts current and within their assigned credit limits. Support customer and business unit requests, including the preparation of detailed A/R collection and dispute reports, and participation in business unit meetings.

1. Make timely and effective collection calls to assigned accounts to keep accounts current and within their assigned credit limits with moderate to minimal supervision. Enter detailed A/R system notes to document collection activity
2. Identify credit risk accounts through collection activity and advise the appropriate Credit Analyst or Supervisor of the situation
3. Internet usage to include credit reports, delivery tracking, invoicing, accessing corporate public records, etc
4. Help facilitate timely dispute resolution by coding disputes in A/R system, and by gathering supporting information to be passed on to the business unit
5. Facilitate credit card transactions for the business units
6. Preparation of A/R collection reports, dispute reports, and other miscellaneous reports as requested by the customer, business unit, or Supervisor
7. Participate effectively in scheduled meetings with the business unit to resolve collection and customer dispute matters
8. Distribute monthly account statements, maintain files, and complete A/R system maintenance
9.Assist with customer order review when assigned
10. Comply with Corporate policy
11.Other duties and responsibilities as assigned

BASIC QUALIFICATIONS HS/GED Previous credit/collections experience

  • Excellent communication skills, both verbal and written
  • Proficiency in MS Office suite, and/or other business software such as JDE
  • Ability to multi-task, prioritize and work independently at all levels of the organization

Ability to support team concepts including: team member assistance, cross training, and continuous improvement.


  • Associate's degree in Accounting/Finance or related field; or National Association of Credit Management Certification
  • 3-plus years of related experience

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Oshkosh, Wisconsin