Job ID: BH404628
Specialty: Accounting & Finance
Manage daily payroll processing schedule adhering to designated deadlines. ·
Troubleshoot problems and identify actions needed to correct issues as they arise during the payroll process. ·
Work directly with clients, UKG Payroll Services and Support staff, Tax and Production department to drive accuracy and client satisfaction. ·
Manage client delivery policies, instructions, and cover pages as well as maintaining Fed Ex and UPS database for client delivery addresses. ·
Prepare documents and audit new client company configuration and settings along with first payroll process audit responsibilities. ·
Manage Salesforce cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners. ·
Monitor Payroll Service email box and distribute to appropriate personnel. ·
Manage weekly New Hire Reporting requirements for participating clients/states. ·
Build and improve upon current policies and procedures. ·
Document client communication in appropriate systems. ·
Complete and verify the daily processing schedules are completed by daily deadlines. ·
Provide backup and assistance to other specialists as needed.
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.