Job Openings

Ambulatory Services Representative

Job ID: BH401582

Category: Medical, Customer Support, Customer Service, Administrative Assistant, Other Area(s)

Ambulatory Services Representative
3 months (will likely extend/convert)

Location: Dorchester, MA/ Mattapan, MA
Hours: 40 hours per week. Flexible with schedules/hours. 

Must Have:
Associates degree (or equivalent) or HS/GED
Basic computer skills and knowledge of Microsoft Office applications (MS Word, Excel & Outlook) and web/internet is required
Experience with standard hospital registration & billing systems or ability to learn such systems is also required

Preferred:
Experience working in a clinical setting preferred.

Job Summary:
The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).

  • Performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:
  • Reception & customer service
  • creating or verifying Master Patient Index (MPI)registration demographics
  • visit management
  • appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc)
  • insurance/coverage verification
  • co-payment collection
  • front-end review and correcting registration & insurance edits
  • pre-authorization, referral coordination and referral reconciliation
  • Referral work lists

Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).Other related duties as needed.

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Dorchester, Massachusetts