Customer Service Representative
Job ID: BH398191
Category: Customer Service
• Respond promptly and professionally to incoming telephone calls, chats and tickets • Assist with order problems, exchanges, edits and tracking • Develop a knowledge of products, services etc and effectively convey this information to customers • Understand and resolve compliance issues in accordance with policies and procedures • Be an active team member and support overall teamwork and morale • Adhere to all established procedures, policies and safety rules • Maintain established performance levels • High School Diploma • Superb customer service skills and professionalism with a strong ability to diffuse customer concerns
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.