Job Openings

Front Desk Medical Receptionist

Job ID: BH393823

Category: Receptionist, Administrative Assistant

Specialty: Administrative

Front Desk Medical Receptionist
2 months to start, potential to extend

Location: Tarrytown, NY – Role sits in the office
Hours: 8:00am – 4:00pm or 8:30am – 4:30pm
Company Information: Medical Office/ University
Interview Process: Video interview, possible in-person interview

Must Haves:

  • HS Diploma required
  • 2+ years experience working in medical office
  • Possess knowledge of modern medical office equipment, systems and procedures
  • Ability to work independently and takes initiative to improve overall office operations
  • Excellent communication/customer service
  • Ability to adjust daily to different services and medical staff needs, process, and clinic flow

Preferred:

  • Bachelor’s Degree preferred 
  • Knowledge of Epic software
  • Experience working with insurance info, EMR, etc.

Job Summary:
A physician’s office in Tarrytown, NY is looking to hire a Front Desk Medical Receptionist on a temporary basis right away. The individual in this role will work at the front desk of a medical office, greet guests, interact with patients, collect and upload patient information, perform insurance eligibility and verification, collect copays, and more. The right candidate for this role will have experience working at the front desk of a medical practice.

  • Greeting and interacting with patients in a courteous and professional manner
  • Accurately collecting, updating and verifying patient demographic and insurance information in practice management system/EMR and/or patient’s chart
  • Collecting referrals (as needed) and ensuring accuracy of information on referral forms
  • Performing insurance eligibility and verification as needed
  • Using practice management system/EMR to check patients in for their appointments
  • Collection of copayments and posting of payments to Epic, daily reconciliation of the cash drawer
  • Collection and recording of patient preferred Pharmacy in practice management system/EMR
  • Sending Patient Portal invitations and assisting patients with account creation
  • Obtaining insurance pre-authorizations for treatments and diagnostic procedures and recording in the appropriate system
  • Make follow up and diagnostic appointments upon check out
  • Scheduling lab appointments as needed
  • Interacting with other departments and facilities to help schedule follow up care, providing patient with appointment card and all necessary instructions to ensure a smooth follow up visit
  • Accurately scanning information into EMR (including but not limited to insurance card, referrals, registration forms, outside records, etc)
  • Coordinating all clerical aspects of patient flow during the practice session
  • Interacting with clinical support staff and providers to ensure a smooth and timely flow of patients through the office
  • Exercising skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, and pressures of deadlines, competitive requirements and/or a heavy workload
  • Maintenance of a cooperative and professional relationship with physicians, nurses, office and clinical staff
  • Checking messages and following up with patients (including reminder phone calls) in a timely manner
  • Facilitating physician and patient administrative needs
  • Is knowledgeable and familiar with procedures protocol
  • Completes other duties and special projects as assigned
  • Conforms to all applicable HIPAA, billing compliance and safety guidelines

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Tarrytown, New York