Job Openings

Practice Assistant

Job ID: BH389227

Category: Administrative Assistant

Specialty: Administrative

Job Title: Practice Assistant

A healthcare provider in the Greater Boston area is looking for an experienced Practice Assistant to provide administrative support to staff and patient's within the call center at one of their specialty clinics. 

Must Haves:

  • EPIC experience
  • HS Diploma
  • 1 year of healthcare or administrative experience
  • Proficient in MS Office (Word & Outlook)


  • Associate’s or Bachelor’s degree
  • Experience working with office systems

Job Summary:

The Practice Assistant will provide administrative support to the staff and patient’s within the clinic’s call center.


Perform duties under moderate supervision with intermediate to advanced proficiency in
administrative skills.
– Act as a super user for scheduling, registration, and billing systems. Provide training and
assistance to others in these areas.
– May perform more complex or specialized functions (i.e. surgical scheduling) at highest
competency level.
– Utilize knowledge of HMO’s, managed care and other third party insurers, and troubleshoot
insurance issues as appropriate.
– Assist with training and orienting staff as needed.
– Provide cross coverage as needed.
– Assist with special projects as directed.
– Follow HIPAA guidelines for the management of patient privacy and confidentiality.
– Other duties, as assigned.


Level of education required:

– Minimum of a high school diploma or GED.

Work experience required:

– Minimum one year applicable work experience required.
– Some additional training in office systems or other post high school education preferred.


The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Needham,