Administrative Assistant II
Job ID: BH388875
Category: Administrative Assistant
Organizes and implements administrative systems and procedures. Serves as principal source of information on unit, project or program. Gathers and maintains data for and assists in preparing reports, often using a variety of computer software. Prepares and maintains financial, personnel, administrative, student records. Provides for smooth day to day flow of communications within the department. May compose, proofread, edit and prepare correspondence, reports and other materials using word processing, spreadsheets and or databases. Arranges for use of facilities and plans meetings, conferences and seminars. Contributes to unit goals by accomplishing clerical or administrative duties as required. Ability to work independently with minimal supervision, to handle complex and confidential information. Competency using a variety of office computer software. Requires intermediate to advanced knowledge of email calendar, word processing, spreadsheets. Prior office experience required.
Provides office administrative and reception support and other duties as assigned for the Office of Career Services by supporting multiple teams including Administration, Recruiting, Technology, and Summer Funding. This is a project-based role reporting to project-owners from each team. The role will be based at our reception desk in order to assist with greeting students and answering the phone.
Duties for these units will include in-person coverage of the front desk, print publication and website edits, database clean-up, archival work, event support, communications with students and employers, and other projects as assigned. Delivers quality customer service by providing accurate information and assistance to students and employers in a high-volume environment via e-mail, over the phone, and in-person.
Outstanding communication skills (written & oral) and attention to detail required. Must possess excellent organizational skills and ability to multi-task with flexibility to pivot between projects and teams as needed. Strong customer service experience necessary. Must be able to manage complex and confidential information and systems. Should be familiar and comfortable working with databases. Participates in range of office-wide events as assigned.
Basic Qualifications:? Excellent computer skills: Microsoft Office (including Excel), databases, and communications platforms including Zoom and Microsoft Teams.
Additional Qualifications:? Strong team player with positive attitude and excellent problem-solving skills. Flexibility and professional manner essential; ability to work with a variety of people and constituencies; must work well both independently and as part of a team. Higher ed experience a plus.
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.