Complaint Unit Office Support
Job ID: BH386154
Category: Customer Service, Administrative Assistant
Prepares, proofreads, and edits correspondence related to regulation, inspection and investigation of health care providers and suppliers. Coordinates activities regarding distribution, review and processing of regulatory, inspection and investigation documentation related to health care providers. Ensures incoming submissions are accurate, complete and compliant with regulatory requirements and Division protocols.
Processes updates and maintains state and federal databases for regulatory, inspection and investigation activities. Uses inspection and investigation databases to document inspection and investigation data, ensure timeliness of activities and maintain complete information on Division survey activities. Responds to internal and external consumer inquiries relative to regulatory, inspection and investigation findings. Coordinates within unit staff to maintain both paper and electronic files of the Division in compliance with applicable guidelines and standards.
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.