Job ID: BH349089
Category: Accounting and Finance
Specialty: Accounting & Finance
The Payment Processing Teller is required, to handle basic customer interactions, payment processing, accurate
balancing of company funds and records, and overall credit and collections tasks typically received in person or by mail
and according to company policy and procedures.
The teller will:
Process 7,000 monthly bill payments by accepting cash, check or money orders
Answer general customer account questions
Complete identity verification for new utility service customers
Provide excellent customer service
Work independently in an office related setting.
Maintain organizational standards within assigned office.
Control losses by following policies and procedures.
Process payments accurately without errors.
Perform to accuracy standards without exceptions.
The successful candidate will have:
Cash handling experience and a comfort in handling large sums of currency.
Knowledge of Microsoft Office programs (Word, Excel, Outlook)
The ability to type 40 words per minute & perform standard/routine office tasks.
The ability to work independently & a track record of providing excellent customer service.
Excellent verbal communication skills & organizational skills.
The ability to maintain composure and professionalism with a challenging customer base.
The ability to accept and follow direction and departmental policies and procedures without exception
(Preferred Qualification) Experience with SAP applications including Cash Desk
The ability to successfully pass a pre-employment background check and credit check (as required for cash handling
This position may provide occasional backup coverage to alternative direct payment office locations on a prearranged
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.