Job Openings

Sales Order Administration Specialist

Job ID: BH345845

Category: Order Administrator

Specialty: Accounting & Finance

Sales Order Admin

Direct hire

Job Location: Remote, must be able to commute to the office 1x per month or so.

Hours: 8-4 with a little flex

Company Information: Software, 600+ ee

Interview Process: phone and video interviews

Must Haves:

  • Sales Order processing experience
  • High volume experience

Preferred:

  • Netsuite
  • Salesforce

Job Summary/Description:

The Sales Order Administration Specialist is responsible for providing pre-sale and post-sale support for the Imprivata Sales Team members with product policies and booking policy knowledge; triage and process sales orders and assist in producing sales quotes to maximize sales rep productivity. This role actively communicates with the Regional Sales Team, Operations & Fulfillment, and Finance Team members to ensure the accurate processing of all thing sales order related. This position reports to Manager, Sales Order Operations

Duties and Responsibilities

  • Demonstrates a comprehensive understanding of products and company policies as they apply to orders and convey understanding to the sales team as needed.
  • Able to multitask, prioritize duties, and adjust to the changing requirements of the order process with minimal supervision.
  • Provides support to sales organization on complex quote configurations and produce quotes for both direct and indirect sales in support of regional sales managers if needed.
  • Reviews quotes and verify orders for pricing and policy accuracy and request/produce missing information (including review for completed quote, PO, accurate pricing and maintenance selection, credit check, reseller certificates, reseller agreements, maintenance and more).
  • Proactively researches questions and issues related to orders and follows up independently.
  • Processes approved customer orders in NetSuite and verifies the fulfillment thereof with consistent accuracy.
  • Interacts with Finance, Fulfillment, and Accounts Receivable on sales order related questions.
  • Any other Sales Operations related tasks or projects requested by the management

Qualifications

  • B.S. degree in Accounting, Finance, Business Administration or similar discipline.
  • Work experience of 2-3 years or more years or recent graduate with solid internship experience.
  • Sales order processing and/or sales order administration experience in a high-volume, rapid growth environment preferable.
  • NetSuite, and Salesforce.com software experience a plus.
  • Computer skills including proficiency with Microsoft Office, particularly Excel.
  • Detail-oriented with solid analytical and problem-solving skills.
  • Strong organization skills and the ability to effectively prioritize and multi-task.
  • Excellent interpersonal skills and comfortable interacting at all organizational levels.
  • Self-motivated and willing to take the initiative to seek out solutions.
  • A positive attitude and eagerness to work as member of a team
  • Professional Certifications a plus

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Direct

Location: Waltham, Massachusetts