Job Openings

Customer Service Manager- Case Management

Job ID: BH344566

Category: Customer Service

Specialty: Administrative

A large nonprofit is looking for a strong Manager to join their Emergency Rental Assistance Program.  This role will manage the call center Intake Specialists and the Application Specialist Candidates.  If you enjoy working with people and can jump in to supporting Brooklyn and Queens’ most vulnerable populations apply today!

Must Haves:

  • Bachelors Degree in Social Services, Human Services, etc
  • Strong Case Management Experience
  • Basic math skills


  • Strong Management Experience
  • MSW
  • LSW
  • Bilingual skills
  • Experience with case management supporting benefit access programs
  • Experience working in a grant funded program

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: New York, New York