Customer Service Manager- Case Management
Job ID: BH344566
Category: Customer Service
A large nonprofit is looking for a strong Manager to join their Emergency Rental Assistance Program. This role will manage the call center Intake Specialists and the Application Specialist Candidates. If you enjoy working with people and can jump in to supporting Brooklyn and Queens’ most vulnerable populations apply today!
- Bachelors Degree in Social Services, Human Services, etc
- Strong Case Management Experience
- Basic math skills
- Strong Management Experience
- Bilingual skills
- Experience with case management supporting benefit access programs
- Experience working in a grant funded program
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.