Job Openings

Customer Service Rep

Job ID: BH338593

Category: Customer Service

Specialty: Administrative

Local Healthcare System is looking for a Customer Service Representative to join the team on a contract basis! The Customer Service Representative work under direct supervision in a call center environment, and are responsible for responding in a timely, professional and courteous manner to all customer inquiries. This includes member and/or provider phone calls or correspondence regarding benefit, eligibility or customer issues.

Must Haves:
*HS Diploma or equivalent
*Minimum of 1 year experience in customer service and handling a high call volume

Preferred:
*Healthcare industry
*Ability to type minimum of 45wpm

 

Requirements:Skills: Minimum 1 year experience taking in bound/out bound customer calls. *1 year prior claims and or customer service experience preferred. *Prior experience in the healthcare or managed care industry preferred. *Minimum 45 wpm typing skill preferred. *Excellent judgement and decision making skills in dealing with customer complaints and sensitive requests required. Education: High School Diploma or GED required.

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Morris Plains, New Jersey