Job Openings

Customer Service Representative

Job ID: BH330605

Category: Customer Service

Specialty: Administrative

Respond promptly and professionally to incoming telephone calls
• Assist with policy questions, payments, customer needs
• Develop knowledge of products, services etc and effectively convey this information to customers
• Understand and resolve issues in accordance with policies and procedures
• Be an active team member and support overall teamwork and morale
• Adhere to all established procedures, policies and rules
• Maintain established performance levels
• High School Diploma
• Superb customer service skills and professionalism with a strong ability to diffuse customer concerns

REQUIRED SKILLS:
– LAH License Required
– Demonstrated skills and abilities to be goal oriented and solve complex issues
– Possess excellent organizational and verbal communication skills
– Possess excellent written communication skills for customer correspondence
– Ability to provide excellent quality service to customers
– Demonstrated ability in handling details and key follow up capability
– Strong PC skills with solid knowledge based in Word, Excel and PowerPoint software
– Ability to identify process efficiencies and handle daily activities in a thorough and accurate fashion
– Ability to work independently and as a team member

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Remote Based