Job Openings

Consumer Loan QC Processor- Lynn

Job ID: BH329622

Category: Mortgage Loan

Specialty: Administrative


Consumer Loan QC Processor- Lynn


Must have:

Strong emphasis on the HMDA and equities



The Consumer Loan QC Processor must have extensive knowledge of all consumer lending products, policies, procedures.  Be well versed in all regulatory requirements governing consumer lending including but not limited to TILA, RESPA, ECOA, Flood, and Mass General Laws.


The Consumer Loan QC Processor will be responsible for training new and less experienced Consumer Loan QC Processors. In addition, the Consumer Loan QC Processor will assist in developing and updating procedures to ensure they accurately control the process.


The Consumer Loan QC Processor is expected to research and resolve issues, and manage multiple priorities by planning their daily and weekly tasks to produce materials with minimal supervision and make daily decisions without supervision.



Performs a variety of functions, including:


  1. Review closed loan files in accordance with established procedures to ensuring that all regulatory requirements were met. Review loans for appropriate application and closing documentation and ensuring appropriate underwriting and processing requirements were met.


  1. Independently manage selected closed loans and work with Retail, CSC, and Loan operations to validate and cure/mitigate deficiencies/ findings identified during quality control reviews by tracking and following up on each loan in their pipeline until the finding is remediated, mitigated or confirmed within a timely manner.


3.    Complete HMDA data for denied/ withdrawn and/ or cancelled loans to ensure data is being accurately reported on the HMDA LAR.


4.    Gather and provide documentation for QA items listed as a result of compliance, internal and external audit reviews.


5.    Trains new and current staff on all aspects of the quality control process and requirements ensure all staff are well versed with all policies and procedures and acting as a mentor to new and less experienced quality control processors.


6.    Work with the Processing Manager, Underwriting Manager and the Production Coordinator to ensure that all new product and enhancements procedures receive the appropriate QC through the origination and closing process.


7.    Track and report loan level quality performance.


Education and Experience

•     Bachelor’s degree or equivalent work experience (5+ years)

•     Minimum 5 years banking experience

•     2-3 years consumer banking experience



•     Analytical skills, with ability to identify and independently resolve problems.

•     Attention to detail is a must

•     Working knowledge of Microsoft Office Suite required

•     Knowledge of consumer production loan systems, such as ACTion, Blend, DU, or LP

•     Knowledge of consumer lending products and loan documentation required

•     Knowledge consumer lending regulatory requirements is required

•     This position involves interact well and assisting retail branches in need. Customer Service skills are essential for this position.

•     Strong work ethic with flexibility to adapt to shifting priorities



The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Type: Temp/Contract

Location: Lynn, Massachusetts